Application Management Services (AMS) refer to the ongoing management, maintenance, and optimization of software applications by external service providers. AMS emerged from the need to efficiently manage complex software landscapes, evolving from basic support services to comprehensive management solutions that enhance operational efficiency.
In modern businesses, AMS plays a crucial role in ensuring software applications run smoothly, are up-to-date, and are aligned with business goals, enabling organizations to focus on their core activities while optimizing IT investments.